We're here to help people who believe building, maintaining & optimising WordPress websites should be simple, smooth, and as stress-free as possible. Choose the plan that fits your business needs and get started with reliable WordPress support today.
Suitable for starting websites and blogs.
Suitable for freelancers and medium-sized websites.
Suitable for large websites and online stores.
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Frequency | 1x p/week | 1x p/day | 1x p/12-hour | 1x every hour |
| Full coverage | ✓ | ✓ | ✓ | ✓ |
| Restore on request | €20 each time | ✓ | ✓ | ✓ |
| Storage time | 30 days | 30 days | 90 days | 1 year |
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Frequency | 1x p/week | 1x p/day | 1x p/12-hour | 1x every hour |
| WordPress Core | ✓ | ✓ | ✓ | ✓ |
| Coverage plugins | only popular | all | all | all |
| Coverage themes | only popular | all | all | all |
| Checked updates | - | ✓ | ✓ | ✓ |
| Error recovery | from €80 | from €80 | < 1 hour of work | ✓ |
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Email / supportticket | ✓ | ✓ | ✓ | ✓ |
| Livechat | ✓ | ✓ | ✓ | ✓ |
| By phone | - | ✓ | ✓ | ✓ |
| Outside office hours (urgent) | - | untill 7:00 PM | until 11:00 PM | 24/7 |
| Response time in case of urgency | 1 business day | ½ business day | within 1 hour | direct |
| Maximum working time | 15 min. | 1 hour | 2 hour | min. 1 hour |
| Error repair | - | - | max. 1 hour of work | - |
| Email fixes | - | - | - | ✓ |
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Live statuscheck 24/7 | ✓ | ✓ | ✓ | ✓ |
| Notifications | - | ✓ | ✓ | ✓ |
| Follow-up in case of alarm | - | < 1 business day | < ½ business day | direct |
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Method | - | - | by plugins | custom work |
| Guarantees | - | - | depends | ✓ |
| Total work | - | - | max. 1 hour of work | unlimited |
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Hack free | max. €280 | max. €280 | free for yearly payment | free for yearly payment |
| Firewall | - | - | ✓ | ✓ |
| WP Admin secure | - | - | ✓ | ✓ |
| Hack free guarantee | - | - | - | ✓ |
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Spam optimization | - | ✓ | ✓ | ✓ |
| Anti-spam (CleanTalk) | €1 | €1 | €1 | ✓ |
| Basic | Standard | Pro | Premium | |
|---|---|---|---|---|
| Access to our dashboard | ✓ | ✓ | ✓ | ✓ |
| Database optimization | - | ✓ | ✓ | ✓ |
| Webhosting | - | - | Shared | Xtra |
Both your CMS system itself and the plugins and themes are updated. Any issues encountered during updates are promptly resolved.
In case something goes wrong, regular backups of your files and database are made. This ensures that important information is almost never lost.
You can always get in touch with questions regarding your WordPress website. This way, you're never completely on your own.
Through the reports, you gain insight into what your website is doing. This allows you to clearly see where you can still improve and grow.
Owner webshop
I've had the premium maintenance package for 1.5 years now, and it's been excellent for me. No news is good news. The reports provide me with a nice overview that a lot is happening behind the scenes, even though I don't receive any alerts. Great job, guys!
Owner Callcenter
Optimized website for speed, but couldn't achieve it with CDN. However, that's fine; the site is already fast enough without CDN. Very satisfied with the collaboration, and communication was excellent.
Founder platform
I had a technical question about a plugin that was suddenly removed from my website. I stumbled upon a helpful article on your site, but I couldn't figure it out yet. Fortunately, someone was available on the chat right away! I got a solution immediately, thanks!
Driving school
We needed maintenance for our WordPress websites, and they provided more than enough top-notch service.
Founder platform
Last week, I purchased a maintenance package because my website was loading slowly and hadn't been updated in a long time. Despite the holidays, I was assisted promptly, and my website is now clean and faster than it was before.
Owner webshop
They're top-notch! Ever since wpmaintenance has been maintaining my website, it hasn't been hacked even once. Now I can truly focus on sales instead of solving website issues.
As a business owner, having a website is crucial, but what many people don't know or underestimate is that maintaining the website might be even more important! Yes, you read that correctly: a website needs maintenance. This applies even if the website is built using WordPress. That's why various maintenance packages for WordPress are offered nowadays. We'd like to explain why maintenance packages are beneficial for you and what you should consider when choosing one.
Regular maintenance ensures your WordPress website stays secure, fast, and up-to-date. Our comprehensive maintenance packages handle everything from updates and backups to security monitoring and performance optimization.
With automated monitoring and expert support, you can focus on growing your business while we keep your website running smoothly.
Website performance is critical for user experience and search engine rankings. Our optimization services ensure your WordPress website loads quickly and runs smoothly across all devices.
From image optimization to database cleanup, caching strategies to code minification, we implement proven techniques to boost your site's speed and overall performance.
All our support staff are located in the United States, ensuring clear communication and understanding of your business needs.
Your website is monitored around the clock for security threats, performance issues, and uptime problems.
Transparent pricing with no surprise charges. What you see is what you pay, guaranteed.
All plans include WordPress core updates, plugin and theme updates, daily automated backups, security monitoring, and email support. Higher-tier plans include additional features like 24/7 emergency support, performance optimization, and malware removal.
Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. We'll prorate any differences in pricing.
Pro and Premium plan customers get 24/7 emergency support with guaranteed response times. Essential plan customers receive support during business hours with 24-hour response guarantee.
Yes! Premium plan customers get 5 hours of custom development work included each month. Additional development work can be purchased at competitive hourly rates.
No setup fees! Your first month starts immediately upon signup. We'll get your site optimized and secure from day one.
Let's discuss your WordPress support needs and find the perfect solution for your business.
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